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FAQ

How long does it take for my order to be processed?

From the time your order is placed and the date when you receive it, there are two processes to consider.

Fulfillment: Standard fulfillment time is 2-7 business days. Once your order has been fulfilled and left our building you will receive a notification with shipping information if applicable.  Depending on the circumstances and inventory levels, it may take longer than usual.

Shipping: You have several shipping options to choose from – they can range from within 1-8 business days (1-20 for international orders) depending on the courier and level of service you select.

Do we ship to all countries?

For now we don’t ship orders to Cuba, Iran, and North Korea. We ship internationally to all other countries!

Where can I find the tracking information for my orders?

All tracking numbers can be found in the shipping notification emails we send out. Keep in mind the tracking information may not reflect any action for up to 24 hours after a label has been printed. If it has been more than 24 hours since you received a shipping notification and the tracking still reflects no action or movement, contact us at iam@highasshit.com

Care instructions

Apparel items

These should be only washed with like colors. You can certainly machine wash the garments in warm water that is around 104°F/40°C. Keep in mind that you should only use non-chlorine bleach if necessary and do not iron the decorated (printed) areas. If the garments require dry-cleaning, you can use any solvent except the trichloroethylene. Tumble-dry these garments on medium.

 

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